78%of tickets resolved by AI
Automated Customer Support for an eCommerce Leader
An AI support agent resolves most tickets without a human, cutting first response from hours to seconds.
AI Agent Development
AI Agent Development for Support, Sales and Operations
We design voice and chat agents that work from your scripts, policies and live data. Each agent is tested against real conversations before it talks to a customer, and hands over to a person with full context whenever judgement is needed.
What's included
- Conversation design built from your scripts and policies
- Inbound and outbound voice or chat agents
- Retrieval (RAG) over your documents and knowledge base
- Calendar, CRM and phone system integrations
- Evaluation suite and escalation paths before launch
Technologies we use
- OpenAI
- Anthropic
- Vapi
- Twilio
- LangGraph
- Pinecone
- Postgres
Results you can expect
What changes for your team after a AI Agent Development engagement.
Every call and chat answered
Enquiries after hours and at peak times get an accurate response instead of a voicemail or a queue.
Grounded, current answers
Retrieval over your own documents and systems keeps replies accurate as policies and prices change.
Safe escalation
Clear hand-off rules pass edge cases to your team with the transcript and customer record attached.
AI Agent Development case studies
- Read case study
- 14clinics, zero missed callsRead case study
After-Hours Voice Agent for a Multi-Location Dental Group
A voice agent books appointments and answers insurance questions across every clinic, all night.
FAQ
AI Agent Development FAQs
Short answers to what clients ask before starting.
Agents answer only from approved sources, are scored against an evaluation set of real conversations, and escalate when confidence is low or a question is out of scope.
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Planning a AI Agent Development project?
Book a 30-minute discovery call. We'll show you what to automate, build or fix first, and what it will return.
